QuickPay will be in operation in blocks GU8 to GU12 inclusive for this weekend's game with Plymouth Argyle.
QuickPay is a cashless payment system which speeds up kiosk service, allowing fans to use their Season Ticket or Member Card to pay for food or drinks at concourse kiosks.
The system will be introduced throughout the rest of Madejski Stadium during this season. We held a successful trial in the Upper West Stand at the end of last season.
QuickPay will be then introduced into other stands gradually over the course of the season, and season ticket holders will be contacted with full information in advance.
For supporters who do not have a Season Ticket or Member Card, Kiosk Cards will be available to purchase from the QuickPay team on the concourses on matchdays.
Once QuickPay has been introduced into each stand, kiosk tills will no longer accept cash as a method of payment.
To use QuickPay, supporters need to load money onto their Season Ticket or Member Card before purchasing food or drinks on the concourse. The quickest way to do this is online or by text message before arriving at the stadium - go to readingfc.co.uk, choose the Fans tab and select QuickPay for full instructions. Supporters can also email royalsquickpay@readingfc.co.uk or call 0844 249 1871.
Reading FC's commitment to QuickPay is part of a programme of investment in concourse kiosk facilities including upgraded tills, faster beer dispense equipment in selected stands and staff training, while improving the speed of service on concourse bars is one of the three pledges made by the Club to the Football League this season.
The trial of the system towards the end of last season was followed by an evaluation process, including a research survey which was emailed to fans in the Upper West Stand. The survey concluded that queuing times had been significantly reduced and that 83% of supporters found the new system easy to use.
