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Season Ticket holders: Step-by-step guide for setting up iFollow

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This step-by-step guide is specifically designed for supporters who have Season Tickets with Reading FC for the 2019-20 season. All Season Ticket holders will be provided with promotion codes to enable access live video streams of our remaining league fixtures (with the exception of any that are selected for TV coverage).

For an FAQ about using iFollow during this period for all supporters, click here.

Step 1: Find your iFollow promo code

You will have been sent a promotional code to your email address that we have registered to your Season Ticket. If we do not have an email address for you, you will instead have received an SMS.

If you do not believe you have received your promo code or cannot locate it, please email with your name and Member ID and we will endeavour to resend it.

Please be aware that once this code has been redeemed by any iFollow account, it will no longer be available. Therefore please take care not to share this code publicly.

Step 2: Enter your code

Go to and enter your code into the box, and press 'Redeem your code now'.

Step 3: Sign in to iFollow (or sign up!) and complete redemption process

On the next page, when prompted use your credentials to sign in to iFollow. If you do not already have an account on iFollow, you can create a new account at this stage by pressing 'Register Account' and providing us with your details.

Finalise your redemption by checking that the 'Video Pass for Season Ticket Holder' package is chosen with a price of £0.00, and then click 'Buy Now'.

Step 4: Test the system

The best way to test whether live games will work is by viewing a full-match replay of a previous game. All of our 2019-20 league games to date are available.

To do this on your computer, go to our Fixtures & Results page, scroll to a previous fixture, and select 'Watch on iFollow'. This will take you to the Match Centre for the fixture. On this page, press the 'Watch now' button on the grey toolbar to watch the match replay.

To do this on the Reading Official App on iOS or Android, open the app and select Matches on the bottom navigation bar. Then select Results from the top of the page, and choose 'Full Replay' on a previous fixture.

If you experience any technical problems with your computer or the Reading Official App when trying to watch our live stream on iFollow, you will need to contact iFollow support by emailing

Step 5: Watch live games

Log in on or on the Reading Official App on matchday to go to the Match Centre. Hit 'Watch live now' to begin enjoying the action. The stream begins approximately one hour before kick-off.