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Jobs: Retail Operations Assistant

12 December 2012

Closing date 17th December

Job Title: Retail Operations Assistant
Department: Megastore
Reporting to: Head of Retail
Site: Madejski Stadium
Hours of Work: This is a full time role that will require flexible working including some evenings & weekends

Applications should be made by: completing this application form emailing recruitment@readingfc.co.uk
Closing date: Monday 17th December 2012

Job Purpose: To maximise merchandise sales, and provide a professional, outstanding level of customer service.

•    Manage stock required for personalisation
•    Maintain stock control and movement of all products
•    Manage customer enquiries and resolve any issues.
•    Assist with the day to day running of the online store by updating stock, adding new products, and refreshing the look.
•    Assist with external events and on site kiosks.
•    Print and Personalisation of stock.
•    Assist in megastore operations where required.

Person specification

Factor
Essential (E) or
Desirable (D)
Qualifications

GCSE/A Levels
Degree


E
D
Experience

Minimum twelve months relevant work experience in retail/warehouse management


E
Knowledge

An understanding of warehouse processes
Sports product knowledge
Retail knowledge
Personalisation product knowledge


E
D
D
D
Skills and Abilities

Highly accurate with good attention to detail
Excellent organisational skills
Well-developed written and verbal skills
Excellent interpersonal skills
Knowledge of Microsoft IT packages


E
E
E
E
E
Personal Qualities

Team player
Flexibility
Methodical


E
E
E
Motivation

Proactive and enthusiastic approach
Highly driven self starter


E
E


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