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Club News

Supporters Survey - Your Feedback

2 September 2014

Results from 2013/14

Reading Football Club are delighted to unveil the results of the 2013/14 Fan Feedback Survey.

Conducted in the close season, 1,885 supporters took the opportunity to air their views on a wide variety of key facets to the club, both on matchdays and non-matchdays.

Whilst we cannot control what happens on the pitch, we are always striving to improve your experience off it, and as such we will be acting upon the key features of your feedback. You may have already noticed, but we have taken on your feedback in regards to choosing a ‘fan anthem’ for the Football Club. From the results, the Royals Anthem, Ashes and Sweet Caroline were overwhelming favourites amongst our supporters, and off the back of voting we put those three to a fans in a poll - with Ashes of course coming out on top.

Amongst other results we also have feedback on the following:
•    Food and drink
•    Matchday entertainment
•    Anti-social behaviour
•    Our family friendly ethos

In addition to the interpretation of the numerical responses, we are also in the process of reviewing the written response to the open-ended questions we asked. Where applicable, we will be contacting the individual to derive further comments. You can read a full round-up of the survey by clicking here. Should you have any queries about the results or wish to discuss any further aspect of the club, please contact us at customerservice@Readingfc.co.uk or by calling 0118 968 1211.

Thank you once again for your support, we look forward to welcoming you to Madejski Stadium in the future.

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