Info for supporters in the new campaignOur first home game comes this Sunday 16th August against Leeds United, so we have listed some important information which will be relevant to all supporters relating to ticketing at Madejski Stadium.
Tickets for our first four home games - against Leeds, MK Dons, Ipswich and Derby - are now available to buy, so click here for more home ticket information for these matches.
All supporters are politely reminded that regular checks are made of concession ticket usage at the turnstiles. Any supporters purchasing age-related concession prices are advised to bring a form of identification with them to the match. Staff may challenge anyone considered not to be a genuine concession and request proof of age. Anyone found trying to gain entry using a ticket with an incorrect price band will be required to purchase another ticket at full matchday adult rate.
Season ticket holders
• Season ticket holders in the ‘Adult’ category (ie. aged between 25 and 64) that have renewed in the same seat will use the same season ticket card as last season
• Supporters that have moved into the ’65 and over’ concessions category for 2015-16 should have been issued a new season ticket card
• Supporters that are in the ’24 and under’ concessions category for 2015-16 should have been issued a new season ticket card
• Any supporters who have renewed season tickets but who have opted to move seats should have been issued a new season ticket card
If you believe you should have received a new season ticket card but are yet to receive one, or if you have any questions relating to season tickets, please contact the Ticket Office at Madejski Stadium by ringing 0118 968 1313, by emailing email@example.com, or by visiting in person during our opening hours.
Non-renewals of season tickets
Supporters who were season ticket holders for 2014-15 but who have opted not to renew for the new season are eligible to receive a free Member Card, and receive all the benefits which it brings – including discounts on individual match tickets and the opportunity to gather and use Royalty Points.
To claim yours, ring the Ticket Office on 0118 968 1313, email firstname.lastname@example.org, or visit in person during our opening hours.