Fans join shareholder and staff to discuss everything RFCRoyals shareholder Tiger met with another group of supporters last weekend to openly discuss all things Reading Football Club, the second informal discussion our co-owner has led within the space of two months.
He joined with Chief Executive Nigel Howe and a number of other senior managers at the football club to meet with a boardroom full of fans who were invited to the breakfast meeting with an open agenda last Saturday morning - as part of an ongoing initiative which is allowing us to undertand the opinions and take on board the suggestions of our supporters in a bid to make us better at what we do every week at Reading Football Club.
"The floor is yours," Howe said as he opened the meeting up to our fans, asking them for topics of any sort to discuss with those sat around the table.
And a whole range of subjects were covered - from the successes of our Academy, the benefits of loan spells for young players and Jaap Stam’s support of the Academy system at Ajax, through to disabled car parking on matchdays and the effect Royal Elm Park may have on parking provision.
Nigel Howe gave an update on the training ground developments and our Category One requirements surrounding a new training development, while everyone discussed how best to build our fan base and increase season ticket holder turnout on matchdays to improve the atmosphere at Madejski Stadium.
No stone was left unturned - the sound level of the PA system on matchdays in the lower West Stand, our 'Friends of the Elderly' group run by the club’s Community Trust, concourse catering, contactless card payment facilities - and the good impression left by manager Jaap Stam at the recent STAR Fans Forum.
The launch of half season tickets was discussed, the scoreboard graphics received praise as did our Twenty’s Plenty ticket initiative and reciprocal deals with Cardiff and other clubs, while safe standing for fans was also on the agenda.
There were suggestions for improvements that could be made to the Fan Zone - some of which are already part of the club's plans, a call came for better concourse hand driers and, returning to matters on the pitch, Tiger spoke candidly on our summer transfer window business after a question from fan Peter Hardy.
The meeting was designed to help bring supporters closer to the club and the people who work very hard behind the scenes to get things right for its supporters and we look forward to more Fans Focus groups going forward.
If you would like to register your interest in attending an upcoming Fans Focus meeting at Madejski Stadium, feel free to contact Customer Service Manager Jackie Evans on firstname.lastname@example.org.